Refund policy

Return & Exchange Policy

At Taj, we want you to love every piece you buy.
If you’re not completely satisfied, you can request a refund or exchange within 1 day of receiving your order.

To be eligible for a return or exchange:

  • The item must be unused, in its original packaging, and in the same condition you received it.

  • If the item has a defect or damage, please send clear photos of the product via WhatsApp before returning it. Our team will review your request and guide you through the next steps.

Please note:

  • Returns or exchanges will not be accepted after 1 day from the delivery date.

  • The customer is responsible for shipping costs in case of return or exchange (unless the product is defective).

For support or to submit a request, contact us via WhatsApp: +20 114 060 7012